No, you can order from our website without registering. However, free registration offers a range of extra benefits. You can track the process of your orders and save your order history, for instance. You can also save items in your Wishlist and even benefit from earning £5 credit each time you refer a friend. 

Please visit the My Account page on our website and select the option for forgotten password. You will then be able to enter your e-mail address and we will send you a new temporary password. Please change this when you log in. If you receive an error message to inform you that your account has been disabled, please contact our Customer Service Team to request that you account it enabled. If none of the answers given in our FAQ section have helped, You can contact us by heading over to our Contact Us section.

Visit the My Account page and select the option for forgotten password. You will then be able to enter your email address and we will send you a new temporary password by email, usually within 15 minutes. Please change the temporary password when you next log in.

If you have an account you will be able to see your order history at a glance. To see your order history, sign into your Account and go to My Orders to see your order history. If you have placed an order without creating an account you will unfortunately not be able to view your order history. There are lots more benefits to creating an account with us, faster and easier shopping, receive news and special offers, on top of being able to track your order.