Ways to Contact Us

We want to make sure you get the help you need. Check out the options below to find the right team to help you with your query.


You may have noticed we've got a shiny new website so if you placed your order on the 9th July or before please expect a small delay in response whilst we get everything together to assist you. Don’t worry though, our customer service team are really great and will work to resolve any issues or queries asap!

Order & Accounts Queries

If you've placed an order with us online or have a question related to your Kickers UK account, our expert team are on hand to help. Please view our FAQs page here to answer any queries you may have. If you need to write to us, please contact: Kickers Customer Service Department,  1-2 The Stables Gadbrook Park, Northwich, CW9 7RA. You can also call us on 08001510778. Our phone lines are open Monday - Friday 8am to 8pm and Saturday 9am to 4pm. Please note our phone lines are closed on Sundays, however our experts are available on our LIVE CHAT feature to answer any queries you may have.

Product & Experience Enquiries

If it’s not order related, and you’re looking for more information specifically about Kickers products, please note that direct communication is also available through our LIVE CHAT feature on site which you can find on our FAQs page. Our live chat is available Monday - Friday 8am to 8pm and Saturday - Sunday 8am to 5pm.