School Closure

At Kickers, we care about our customers, and with the outbreak of COVID-19 we’d like to help when and where we can. That’s why we have created our new ‘School Closure Guarantee’, in the hope that, however small, we can reduce some worry around this time and allow you to focus on what really matters – looking after yourself and loved ones.  

As of Friday 20th March, schools are to be shut for most children across the UK until further notice.  If you have recently purchased some school shoes on our website, we understand kid’s feet grow and they might not fit by the time schools are back, don’t worry – we have updated our Returns & Exchange policy and you can hold on to the shoes and return them if they don’t fit later down the line.  We understand the uncertainty around schools reopening and so for now this policy will extend for 180 days.

 Please take care of yourself and each other.


 Terms & Conditions (T&CS)


  1. Extended & flexible Return & Exchange period on (the “Offer”).
  2. The Offer includes shoes purchased on only
  3. The Offer is valid with orders placed from 9th March 2020
  4. The Offer includes only school shoes & only applies to new, unworn items that are returned in a resaleable condition
  5. There is no limit to the amount of times the policy can be used
  6. We reserve the right to decline refunds or exchanges on order which don’t match the terms
  7. A copy of your proof of purchase should be retained for refund purposes