Privacy

Clerk & Teller and/or any of its subsidiaries or associated companies ("C&T" or "we" or "us") takes its relationship with all our users seriously, and this includes how we handle the data you give us.

C&T is committed to meeting the requirements of all relevant laws and codes. This Privacy Policy sets out the ways C&T processes any personal data collected via our Website.

1. When do we collect personal information?

Our Website is free for you to browse through and read. We only ask for your personal information for the following reasons;

• If you want to purchase product(s) from the Website;
• If you want to create or update your personal profile;
• If you want to take part in a Prize Draw or Competition;
• If you want to contact us, send us an email or offer feedback; or
• If you want to receive clerkandteller.com news and exclusive offers via email.

We only collect personal information (such as your name and address details) if you choose to provide that information to us in response to our request.

2. What do we do with the information?

We will require you to provide particular personal information such as your credit card details and your billing address for the purposes of completing your order. We will only use this information for the purposes of managing your order or your usage of the Website.

Providing additional personal information is up to you. We collect personal information to enter you in contests and notify you of results, to email you with updates, news and special offers, to respond to your questions or comments, to register you for certain features on the Website.

3. Asking your permission

We will only send you email updates if you have asked us to do so.

4. How to unsubscribe

We always provide you with the opportunity to opt in or out of receiving communication via email.

Our policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you've received. Alternatively you can email us with the word "Unsubscribe" in the subject line.

However, should you experience any problems, please call our Customer Service team who will assist you.

If you have sent a message asking us to stop sending emails, and this hasn't happened, it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email. The address we are sending to is included at the bottom of the message.

If you wish to stop receiving our catalogue, please contact us providing the full name, address and postcode to which we have been sending it, and we will remove this address from our list