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Security

Security

Shop with confidence

We take the privacy and security of your payment and personal details very seriously. We’re committed to making shopping online at Kickers.co.uk just as safe as shopping on the high street. We only accept orders placed using Secure Socket Layer (SSL). Our site uses high-level SSL encryption ztechnology from DigiCert, one of the most advanced security solutions currently available for online payments. This technology prevents you from inadvertently revealing personal information using an insecure connection – so you can shop with confidence.

Security first

When you shop online at Kickers.co.uk, your browser will go into 'secure mode' as soon as you access the 'Checkout' or 'Sign in/Register' pages. You can tell when a page is secure as 'https' will replace the 'http' at the front of the Kickers.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window – this can be clicked (or double-clicked) to see further details about this site’s security. In 'secure mode', all of your details are encrypted. This creates billions of code combinations to protect each transaction made on Kickers.co.uk, so your card details can’t be viewed by anyone else using the Internet. During payment, we’ll also ask for your card signature code and billing address as additional security checks.

Protecting your details

We do not store any credit/debit card payment details. Once you’ve entered your payment details into Kickers.co.uk we’ll use them for the transaction they’ve been entered for and that transaction only. We’ll endeavour to protect your personal details from cyber-attacks and hacking, and will not sell your name, address, e-mail address, credit/debit card information or personal information to any third party without your permission.

What you can do

If you choose, or you’re provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat it as confidential, and you mustn’t disclose it to anyone else. When choosing a new password, it’s worth keeping in mind these simple tips about online security: choose a unique password for your Kickers.co.uk account (not one you’ve used for other web accounts), and try a mix of letters, symbols and numbers to make it more difficult to guess.

Have questions? Get in touch!

We’re always pleased to hear from our customers. If you have any questions or feedback about this statement, or if you’d like us to stop processing your information, please call our Customer Service team on 0845 603 7151 (UK) or +44 (0)1254 277231 (International). Lines are open from 8am to 6pm (UK time) Monday to Friday, excluding UK Bank Holidays.

More info

Click here to see our Website Terms and Conditions of Use.

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Security